Website Terms of Service

This document governs the public marketing website only (orionehr.com and related informational pages). It is separate from the Platform Master Subscription Agreement, which governs the Orion EHR product.

These Terms of Service ("Terms") govern your access to and use of the website located at orionehr.com and any related informational or marketing pages (collectively, the "Site") operated by Orion Software Corp ("Orion," "we," "us," or "our"), a Nevada corporation.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Nature of the Site

The Site is provided for informational and marketing purposes regarding the Orion EHR platform and related products and services (the "Platform"). Information on the Site (including product descriptions, features, roadmap items, availability, and timing) reflects our current business plans and is subject to change without notice. Nothing on the Site constitutes a binding offer or commitment to deliver any specific product, feature, or timeline. Your use of the Platform, if and when made available to you, is governed by separate agreements (see Section 10).

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site. The Site is intended for a business audience (healthcare practices and related professionals) and is not directed to children.

3. Intellectual Property

The Site and all of its content, features, and functionality (including the Orion name and logo, the "Aurora" name, the marketplace and developer-platform concepts, text, graphics, designs, layouts, and software) are owned by Orion or its licensors and are protected by U.S. and foreign copyright, trademark, trade dress, and other intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own informational purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, frame, scrape, or otherwise exploit any part of the Site without our prior written consent, except as expressly permitted by these Terms or applicable law.

All trademarks, service marks, and trade names are the property of their respective owners. Reference to any third-party marks does not imply endorsement.

4. Acceptable Use of the Site

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to the Site, its servers, or related systems;
• Introduce malware, or interfere with or disrupt the Site's operation;
• Use automated means (bots, scrapers, crawlers) to access the Site except as permitted by our robots.txt or with our written consent;
• Submit false, misleading, or unlawful information, or the personal information of another person without authorization;
• Submit any Protected Health Information (PHI) or patient data through the Site. The Site is not designed or authorized to receive PHI. See our Website Privacy Policy.

You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure or underlying ideas of the Site or any software made available through it, except to the extent that restriction is prohibited by applicable law.

5. Submissions and Communications

If you submit information through a contact form, newsletter signup, or by corresponding with us, you represent that the information is accurate and that you are authorized to provide it. Any feedback, ideas, or suggestions you provide are non-confidential, and you grant us a perpetual, royalty-free license to use them without restriction or compensation.

6. Forward-Looking Statements

The Site may contain forward-looking statements regarding our products, strategy, roadmap, and timelines. These are based on current expectations and assumptions subject to risks and uncertainties, and actual results may differ materially. We undertake no obligation to update forward-looking statements except as required by law. Nothing on the Site is an offer to sell or a solicitation to buy securities.

7. Third-Party Links and Services

The Site may contain links to third-party websites or resources. We provide these for convenience only and do not endorse and are not responsible for their content, products, or practices. Your use of third-party sites is governed by their terms.

8. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, ORION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE IS ACCURATE, COMPLETE, OR CURRENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ORION OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, ORION'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or of liability for certain damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or gross negligence or willful misconduct. Where a limitation in these Terms is held unenforceable, it applies to the maximum extent permitted by law, and the remaining provisions stay in force.

10. Relationship to Platform Agreements

Access to and use of the Orion EHR Platform, the Aurora AI features, the Marketplace, and any developer tools are governed by separate agreements, which may include the Platform Master Subscription Agreement, Business Associate Agreement, Data Processing Addendum, Acceptable Use Policy, Marketplace/Developer Terms, and AI/Ambient Transcription Terms. In the event of a conflict between these Terms and a Platform agreement with respect to the Platform, the Platform agreement controls.

11. Indemnification

You agree to indemnify and hold harmless Orion and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site or violation of these Terms or applicable law.

12. Suspension, Termination and Changes

We may modify or discontinue the Site (in whole or in part) at any time without notice. We may revise these Terms at any time by posting an updated version and revising the "Last Updated" date. Your continued use of the Site after changes take effect constitutes acceptance.

We may suspend or terminate your access to the Site, in whole or in part, at any time and for any reason, including a violation of these Terms, without notice and without liability to you. We may also modify, suspend or discontinue any part of the Site at any time.

13. No Legal or Regulatory Advice

The Site, including our blog, answers pages, comparisons and any downloadable material, is provided for general informational purposes only. It is not legal, regulatory, compliance, billing, coding or tax advice, and it is not a substitute for advice from your own qualified professional. Topics such as HIPAA, CPT and ICD coding, Medicare and Medicaid requirements, prior authorization and documentation standards change frequently and apply differently to each practice. You are responsible for verifying any requirement that applies to you, and for your own coding, billing and compliance decisions. Nothing on the Site creates an attorney-client relationship, and no confidential relationship is formed by contacting us or submitting a form.

14. No Medical Advice

Nothing on the Site is medical advice, clinical guidance, or a recommendation for the diagnosis or treatment of any patient. Descriptions of clinical documentation, care plans, evaluations, ambient documentation and any AI-assisted feature describe software behavior only. They do not establish a standard of care and are not a substitute for the professional judgment of a licensed clinician. A licensed clinician is solely responsible for clinical decisions, for the content and accuracy of any documentation, and for reviewing and signing any note, including one drafted with software assistance.

15. No Use for AI or Machine Learning Training

You may not use the Site or any of its content, in whole or in part, to develop, train, fine-tune, evaluate, benchmark or ground any machine learning model, large language model, generative artificial intelligence system, or any similar technology, whether by manual collection, automated scraping, crawling, or any other means. This restriction applies whether the use is commercial or non-commercial. It does not restrict a search engine or answer engine from indexing the Site for the ordinary purpose of linking users to it, subject to our robots.txt and any other machine-readable instruction we publish.

16. Limitation of Actions

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or relating to the Site or these Terms must be filed within one (1) year after the claim or cause of action accrues, or it is permanently barred.

17. Accessibility

We want the Site to be usable by everyone, and we build it with accessibility in mind, working toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility is ongoing work rather than a finished state, and parts of the Site may not yet fully conform. If you encounter a barrier, or need information from the Site provided in a different format, contact us at support@orionsoftware.io with the page address and a description of the problem. We will work with you to provide the information you need and to address the issue.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws principles. The exclusive venue for any dispute arising from or relating to these Terms or the Site will be the state or federal courts located in Clark County, Nevada, and you consent to personal jurisdiction there.

19. Miscellaneous

If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms; we may assign them freely. These Terms constitute the entire agreement regarding the Site.

The Site is operated from the United States and is intended for users located in the United States. We make no representation that the Site or its content is appropriate or available for use in any other location. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local law. You may not use or export the Site in violation of United States export laws and regulations.

20. Contact

Orion Software Corp
Las Vegas, Nevada
Email: support@orionsoftware.io
Phone: (725) 600-6172